Privacy Policy
Last updated: October 15, 2026
At InstaMama, we respect your privacy and are committed to protecting the information you provide when using our website, dashboard, tools, and services. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
Information We Collect
Depending on how you use InstaMama, we may collect:
- ✓ your email address;
- ✓ account information;
- ✓ social media usernames, profile URLs, or other information you submit when using our services or tools;
- ✓ information submitted through forms or support requests;
- ✓ order, request, or transaction-related information;
- ✓ technical information such as IP address, browser type, device information, referring pages, and website activity.
Some InstaMama tools may also process publicly available social media information associated with a username or profile that you provide.
Email Addresses and Transactional Emails
Email addresses are provided directly by users when they interact with InstaMama, such as when they submit a form, request a service, create or manage an account, use a website tool, or contact support. We may use these email addresses to send transactional or service-related messages, including:
- ✓ email verification;
- ✓ request confirmations;
- ✓ account notifications;
- ✓ service notifications;
- ✓ support-related messages;
- ✓ other messages required to provide a requested service.
We do not purchase, rent, or scrape email lists for transactional email delivery.
Transactional emails are separate from marketing or promotional newsletters.
Marketing Communications
Where applicable, we may send marketing or promotional communications to users who have subscribed or otherwise agreed to receive them. Marketing emails include an unsubscribe option where required. Unsubscribing from marketing communications does not prevent transactional emails that are necessary to provide a requested service or account functionality.
How We Use Information
We may use collected information to:
- ✓ provide and operate our services;
- ✓ process requests and orders;
- ✓ provide website tools and account functionality;
- ✓ communicate with users;
- ✓ send transactional and service-related emails;
- ✓ provide customer support;
- ✓ improve our website and services;
- ✓ analyze website usage and performance;
- ✓ prevent fraud, spam, abuse, or unauthorized activity;
- ✓ maintain security;
- ✓ comply with legal obligations.
Payments
Payments are processed by third-party payment providers, such as PayPal and, where applicable, Stripe or other supported processors.
InstaMama does not store full payment card details on its own servers.
Payment providers may process payment information according to their own privacy policies and security practices. We may retain transaction-related information such as payment status, transaction identifiers, amounts, dates, and associated order or account information where necessary for support, accounting, fraud prevention, or dispute handling.
Cookies and Analytics
InstaMama may use cookies and similar technologies for:
- ✓ essential website functionality;
- ✓ authentication and security;
- ✓ remembering preferences;
- ✓ analytics;
- ✓ measuring website performance.
We may use third-party analytics and infrastructure providers, including services provided by companies such as Google and Cloudflare. You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.
Third-Party Service Providers
We use third-party providers to help operate InstaMama. These may include providers of:
- ✓ website hosting and infrastructure;
- ✓ content delivery and security;
- ✓ email delivery;
- ✓ analytics;
- ✓ payment processing;
- ✓ APIs and data services;
- ✓ customer support and other technical services.
These providers may process information only as necessary to provide their services to us and according to their own privacy and security practices.
We do not sell personal information in exchange for money.
Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, prevent fraud or abuse, resolve disputes, and comply with legal obligations. When information is no longer required, it may be deleted or anonymized where appropriate.
Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, disclosure, alteration, loss, or misuse. These measures may include:
- ✓ encrypted HTTPS connections;
- ✓ access controls;
- ✓ infrastructure security;
- ✓ authentication controls;
- ✓ monitoring;
- ✓ security services.
However, no internet-based service can guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have the right to request:
- ✓ access to personal information we hold about you;
- ✓ correction of inaccurate information;
- ✓ deletion of your information;
- ✓ restriction or objection to certain processing;
- ✓ withdrawal of consent where applicable;
- ✓ removal from marketing communications.
We may retain certain information where necessary for legal, accounting, fraud-prevention, security, or dispute-resolution purposes.
Third-Party Websites and Social Media Platforms
Our website may contain links to or interact with third-party websites, social media platforms, payment providers, and other services. Those services operate under their own privacy policies and terms, and InstaMama is not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices. The current version will always be published on this page with the latest update date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [email protected]. We are committed to addressing your concerns and protecting your privacy.